Introduction

At ConaPowerLink Inc., we value your privacy and are committed to safeguarding your personal data. This Privacy Policy explains how we collect, use, protect, and share your personal information when you interact with our website www.conapowerlink.com or make purchases from us. By using our website and services, you consent to the practices outlined in this Privacy Policy.

 

We are committed to ensuring your personal information is treated responsibly and with respect. If you have any questions or concerns about our policy or how we handle your data, please feel free to contact us.

 

1. Information We Collect

A. Personal Information

When you interact with our website, we collect personal information that you voluntarily provide to us. This may include:

 

Name

Email address

Phone number

Billing address

Shipping address

Payment information (credit/debit card details)

Order history

B. Automatically Collected Information

In addition to the personal information you provide, we may automatically collect certain information when you visit our website, including:

 

IP address

Browser type and version

Operating system

Pages visited on our website

Referral source

Time and date of access

This information is used to improve our website’s performance, user experience, and security.

 

C. Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device to remember preferences, actions, and other browsing details. Cookies help us track site performance, understand user behavior, and personalize content. You can control cookies through your browser settings, but disabling them may affect your ability to use some features of our website.

 

2. How We Use Your Information

We use the personal information we collect to provide, improve, and personalize our services. Specifically, we may use your data for the following purposes:

 

To process orders: We use your personal information to fulfill and manage orders, including shipping and billing.

To communicate with you: We may contact you regarding order status, customer service inquiries, and promotions.

To personalize your experience: We use information about your preferences and browsing habits to improve your experience on our website and offer personalized recommendations.

For marketing purposes: We may use your contact information to send you promotional emails about new products, sales, and other marketing communications. You can opt out of these communications at any time.

For legal purposes: We may use your data to comply with legal obligations, resolve disputes, and enforce our agreements.

3. How We Protect Your Information

We take the security of your personal data seriously and implement robust security measures to protect your information. These measures include:

 

Encryption: We use SSL (Secure Socket Layer) encryption to secure sensitive data during transactions.

Data storage: Your personal data is stored in secure servers, and we use firewalls and other security protocols to prevent unauthorized access.

Access control: Only authorized personnel have access to your personal information, and all employees undergo training on data security practices.

Despite our best efforts, no data transmission over the internet is entirely secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

 

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third-party service providers for specific purposes, including:

 

Payment processing: We may share your payment information with payment processors to complete transactions.

Shipping and delivery: We may share your shipping address with carriers to fulfill your order.

Marketing and advertising: We may share anonymized information with marketing partners to improve our advertising efforts.

Legal requirements: We may disclose your information if required by law, such as in response to a subpoena or legal process.

We ensure that third-party providers adhere to appropriate privacy and security standards and do not use your data for purposes other than those specified.

 

5. Your Rights and Choices

As a customer, you have certain rights regarding your personal information, including:

 

Access: You have the right to request access to the personal information we hold about you.

Correction: You can request corrections to any inaccuracies in your data.

Deletion: You can request that we delete your personal data, subject to certain legal and contractual exceptions.

Opt-out of marketing communications: You can unsubscribe from our marketing emails at any time by following the instructions in the email or by contacting us directly.

Cookie preferences: You can manage cookie settings through your browser’s privacy settings.

To exercise these rights, please contact us at support@conapowerlink.com.

 

6. Retention of Your Information

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements. When your data is no longer needed, we will take appropriate steps to securely dispose of it.

 

7. Children’s Privacy

Our website is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child has provided personal information, we will take immediate steps to delete that information from our system.

 

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically. When we make changes, we will update the “Effective Date” at the top of the policy. We encourage you to review this policy regularly to stay informed about how we are protecting your personal data.

 

9. Contact Us

If you have any questions or concerns about our Privacy Policy or how we handle your personal information, please contact us:

 

Website: www.conapowerlink.com

Address:

ConaPowerLink Inc.

789 Power Lane, Suite 210

Energy Park, California, 94012, USA

Phone: +1 (877) 842-8923

Email: support@conapowerlink.com